Privacy
Policy

1. Introduction

At Motion Lab Physio, we respect your privacy and are committed to protecting the personal data you share with us. This policy details how we collect, store, and utilize your information when you book an appointment, visit our clinic for injury rehabilitation, or use our digital services.

2. Information We Collect

To provide safe and effective sports physiotherapy treatments, we need to collect specific information. This includes:

• Identity Data: Your full name, date of birth, and gender.
• Contact Data: Your email address, billing address, and telephone number.
• Health Data: Information regarding your current injuries, past medical history, and specific treatment records established during your clinic visits.

3. How We Use Your Data

Your personal information is used exclusively to facilitate your care and improve our services. We use your data to:

• Schedule and manage your appointments.
• Create accurate, personalized treatment plans for your recovery.
• Process payments for services rendered.
• Communicate important updates regarding your sessions or clinic policies.

4. Data Security

We implement appropriate technical and organizational measures to prevent your personal data from being accidentally lost, accessed, altered, or disclosed in an unauthorized way. Access to your sensitive health information is strictly limited to the professional team members directly involved in your care.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements standard in the medical and physiotherapy fields.

6. Contact Information

If you have any questions about this privacy policy, or if you would like to exercise your rights to access, correct, or erase your data, please contact us using the details below: